Refund Policy

At FACESHiiELD.COM, we know that protective face masks are the first line of defense that we can use daily as a shield to protect us against some viruses, bacteria, and pollutants. For health and safety reasons, all filters, face mask, and face shield sales are final and are not returnable or exchangeable. We work hard to ensure our products contain only the best, highest quality before these reaches you. All our products are third-party tested to ensure quality. 

Refunds (if applicable)

Once your return is received, we will send you an email to notify you that we have received your returned item. We will then process your refund and apply the credit to your original method of payment.

If you do not receive an email from us or if you do not receive your refund after we’ve notified you of the credit, please check with your financial institution. Some banks place holds on returns and the process can take several days.

If you’ve done this and you still have not received your refund, please contact us at info@facesiield.com.

Shipping

Shipping costs are non-refundable. If you receive a refund (if applicable), the cost of return shipping will be deducted from your refund.

If you are shipping an item valued at over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

For help with returns call +1 954-497-0715

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